FHA approaches account collection with a blend of both a results oriented process and a concern for the dignity of the patient.

Healthcare providers are faced with the challenge of caring for patients that often is seen as a conflict to the business needs of being compensated for services. The use of a collection service can further strain the social image of the provider through insensitivities or a lack of specific healthcare industry knowledge.

Many self-pay patients have limited discretionary income to cover outstanding debt and therefore satisfy the numerous collectors that pursue them. Many of these agencies use tactics geared towards non-healthcare debt to obtain available compensation for healthcare. FHA's healthcare operating environment assures the flexibility and social sensitivity necessary to maintain your positive community image. We implement a proven process that utilizes scoring and modeling to determine probable ability and desire to pay to help select recovery strategies and maximize results.