Firstsource Healthcare Advantage, Inc. (FHA) is a healthcare collection agency that is a wholly owned subsidiary of MedAssist, Incorporated.

The foundations of FHA's collection experience spans almost 75 years. Headquartered in Louisville, Kentucky, FHA provides recovery services to many of the nation's leading healthcare providers.

We Offer

• The strength of a company with both national scope and regional expertise acquired through our local presence.
  
• A healthcare operating environment that respects the dignity of the patient and your image in the community as caring health professionals.
  
• A systematic approach to the collection process developed over 75 years that utilizes technology and credit scoring strategies to maximize dollars collected. Components of this strategy include:
  • Process Planning- the implementation of "best practice" and technology including customized operating systems, electronic interactive scripting and predictive dialers to maximize effectiveness.
    
  • Production/Quality Management - a metrics based approach that utilizes a series of dashboards and scorecards to monitor and manage performance.